📌 Frequently Asked Questions
🌳 Is the desk real solid oak?
Yes! OAKO desks are crafted from 100% solid oak wood, sourced sustainably from European forests. No MDF, no veneer—just premium craftsmanship.
🚚 What if my desk arrives damaged?
While rare, shipping damage can happen. Report it within 24 hours, and we’ll replace any affected parts immediately—free of charge.
🛠️ Does the desk come pre-assembled?
No, but it’s super easy to assemble! It takes around 15-20 minutes, and all necessary tools & instructions are included.
⚡ Is the height-adjustable frame included in the price?
Yes! All OAKO desks come with a premium electric height-adjustable frame included in the price. No hidden costs.
🔩 Does the desk wobble at standing height?
Not at all. Our reinforced steel frame ensures rock-solid stability, even at full height.
📦 How long does delivery take? ⏳
OAKO desks are handmade with care. Your desk will arrive within 30-45 working days. You’ll receive a tracking number once shipped.
⚖️ What’s the weight capacity of the desk?
Our height-adjustable desks support up to 150 kg (330 lbs)—perfect for multiple monitors, speakers, and heavy setups.
🔄 Can I return the desk if I don’t like it?
Yes! You have 30 days to return your desk, as long as it’s in unused condition with the original packaging.
🌲 What’s the difference between SOLID Oak and ALIVE Oak collections?
The SOLID Collection features clean-cut edges and a modern design glued from 4-6cm wide lamelas. The ALIVE Collection has natural live edges for a more organic look and is made from 2-3 large oak planks from 30-50cm wide.
📜 How does the warranty work?
We offer a 5-year warranty on our height-adjustable frames and a 2-year warranty on solid oak desktops. Your investment is protected.
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